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Resume Tips for Business Majors
NOTE: IT MAJORS - SEE SEPARATE CSET/IT HANDOUT
Employers are seeking candidates who have the skills, knowledge, and experience that match the job. Help them
see that you are a good fit by keeping your resume focused, descriptive, and interesting, and make sure that you
customize it for each opportunity. You can customize by changing the Summary, and/or by moving sections
around depending on what is most important to the employer.
CONTACT INFORMATION
Include your name in a larger bold font (24+ pt). Underneath your name, using as few lines as possible, add your
location, telephone number, email, and your LinkedIn URL if you have one. If you are relocating, do not include
your current location as employers may think you do not want to relocate. Street address is not necessary.
Brian Jones
[email protected] | www.linkedin.com/in/brian-jones | 503.249.8874 | Portland OR
PROFILE/SUMMARY
This initial section is where you communicate a few of your key strengths related to the position you are
seeking. Most employers see Objectives as outdated, so try a Profile or Summary instead. A bulleted Summary of
Qualifications is great for those with more experience who can address most of what’s in the job description (see
resume example at the end).
Summary
Marketing junior at Oregon Tech with coursework in X and Y (related to job you’re applying to) and
experience in Z (project or work experience, again related to specific job).
EDUCATION
List your education next. Include minor, specialization, emphasis or area of interest, and your GPA if it’s a
strength. Are you a student athlete or member of a club? Are you Six Sigma Green Belt certified? Did you receive a
scholarship? On a pre-career resume, consider listing your relevant coursework too.
NOTE: employers tell us that if they have a GPA requirement (becoming more common) and you do NOT have a
GPA on your resume, you will not be considered. It’s safest to include your GPA if it’s 3.0 or higher.
EDUCATION
Oregon Institute of Technology (Oregon Tech), Wilsonville OR
Bachelor of Science in BusinessMarketing Option June 2019
GPA: 3.4 Major GPA: 3.7 Dean’s List two quarters
CERTIFICATIONS
Certifications such as Six Sigma Greet Belt or any project management certifications should be included in a
separate section. Associated project management skills may be included in your Skills section. Include the full
name plus the acronym.
Certified Associate in Project Management (CAPM) September 2019
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SKILLS
Whatever skills you list, have examples of how you’ve used those skills in your Projects or Experience.
SKILLS
Applications: Macromedia Dreamweaver, Adobe Photoshop, Illustrator, Microsoft Office (highly proficient in
Excel), and Microsoft Outlook
Operating Systems: Microsoft Windows, Apple OS X
Language: Proficient in Spanish
-OR-
SKILLS AND ABILITIES
Professional Skills
Presentations - to groups of up to 50 in both academic and professional settings
Project LeadershipRan several class projects incorporating collaboration tools
Teamwork - experience as a member and leader of small and large teams
Technical Skills
Communication Tools: Word, Outlook, PowerPoint, Prezi
Collaboration Tools: Trello, MS Teams
Social Media Tools: Facebook and Instagram page management
Analytical Tools: Excel Intermediate proficiency (pivot tables, formulas, charts)
PROJECTS / RESEARCH
Particularly for those embarking on a new engineering career, projects are a very important way to show your
applied knowledge. Include all related projects, including those you have done on your own.
Working on a senior project is a huge commitment and a considerable accomplishment. You should have as much
about this on your resume as you do about work experiences. You may include it in separate Projects section, or
you may put it in your Experience section, since it is so similar to what you might accomplish in a work setting.
Other less significant projects would be included in a Projects section. Discuss what you accomplished, and the
skills and technology you used to get there.
SENIOR PROJECT Oregon Tech
ZipIt Snack Delivery Business
Created a small business targeting Oregon Tech students and parents. Students and parents can order
snack boxes during exam times and have them delivered to student residences.
Wrote and executed a business plan including registering the business, obtaining financing,
researching consumer needs, creating packaging, hiring staff, troubleshooting operations.
Developed and executed an integrated marketing plan including social media marketing.
Employers place a high value on team projects. In industry, you will need to interact effectively with other
engineers, vendors, contractors, and support staff. Indicating projects in which you are a contributing member of
a team reflects valued and needed skills.
TEAM PROJECTS Oregon Tech
Sales and Sales Management
Worked with a diverse team to create a sales presentation in PowerPoint directed at senior buyers for a
construction equipment distributor.
Presented to a group of students and faculty and practiced overcoming objections and negotiation tactics.
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EXPERIENCE
Use short, descriptive bullet points that begin with action verbs e.g., designed, improved) and highlight
responsibilities, skills, and accomplishments. Explain how your work added value to the company and quantify
results whenever possible. You can highlight either the position or the company, whichever you think is more
important.
MANAGEMENT EXPERIENCE
Folio Graphics, Wilsonville OR
Web Administrator 07/2018-09/2018
• Reorganized main website to ensure integrity.
• Designed user interface for transferring paper process to web, increasing customer base by 15%.
-OR-
Starbucks, Klamath Falls OR
Shift Supervisor 10/2016 – 05/2018
Promoted to supervisor after six months.
Opened and closed the location, reconciling a cash drawer of up to $2,500 daily.
Contributed to hiring, termination and other human resources decisions.
Experience less related to management may still convey many positive aspects of you as a candidate to
employers. Whatever experience you have that conveys your strengths, include it in sections such as
Additional Experience or Military Service.
LEADERSHIP / INVOLVEMENT / AFFILIATIONS
Include any involvement in student clubs, professional organizations, and community activities. Be sure to
highlight leadership roles or positions of responsibility. If extensive, include a separate section. If less extensive
and all related to Oregon Tech, you may include in your Education section.
Leadership and Involvement
Oregon Tech Broadcasting (member) 2016-2018
A student-run digital media program promoting campus culture and visual media through hands-on student
production.
General Resume Tips:
NEVER use a template! The embedded tables and macros will not play well with applicant tracking
systems. A plain Word document with simple formatting is best. See www.oit.edu/career
.
Don’t put your contact information in a header: applicant tracking systems won’t be able to see it.
Be organized, and consistent in the format of how you describe experiences.
Quantify your experiences when possible: Provided tech support to user network of 1,000+ employees.
Balance your use of text, bullets, blank space and margins.
Begin all bullets with action verbs; past tense verbs for past accomplishments.
Do not use I, me, my (they are understood). You may be more personal in your LinkedIn Summary.
Do not include references or “References on request” it’s assumed.
Within each section, use reverse chronological format.
One page if possible, two is acceptable if you can take up at least half of the second page.
Use boldface and italics selectively to highlight important information; avoid underlining.
Shading (the little paint can on Word) and borders can make your resume look distinctive.
Don’t insert symbols or other graphics (except bullet points).
NO typos get someone else to proofread for you
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Chris Nguyen
(805) 544-1234 www.linkedin.com/in/chris-nguyen chris.nguyen@gmail.com
SUMMARY OF QUALIFICATIONS
3+ years’ work experience including being promoted into supervisory roles.
Project management experience using Excel and Access.
Experience leading and working on diverse cross-functional teams.
Extensive experience with customer service and sales techniques; strong interpersonal skills.
EDUCATION
Oregon Institute of Technology (Oregon Tech), Klamath Falls OR
Bachelor of Science in Operations Management June 2019
Major GPA: 3.6 Overall GPA: 3.4 Dean’s List 4 quarters
SKILLS
Data Analysis: Excel: VLOOKUP, PivotTables, PivotChart, Quick Analysis, Formulas, Statistical Calculations, Macros.
Other: Minitab, SQL, Access, Statistics
Lean Six Sigma: 5S, DMAIC, Kaizen, Continuous Improvement, Lean Manufacturing
Project Management: GANTT charts, MS Project, Agile
RELATED EXPERIENCE
INTERNSHIP
Northwest Paper Box Manufacturers, Medford OR
Operations Intern 06/18-09/18
Contributed to a new system using Excel to streamline the budgeting process for new projects.
Reorganized inventory system to prevent material shortages while minimizing on-hand inventory.
Gave several presentations to upper management, supervisors, and team members.
SENIOR PROJECT
Student Sustainability Group, Oregon Tech 09/2018 – present
Developing a management tool using Microsoft Excel and Access to help reduce solid and electronic waste on
campus. Departments regularly have leftover supplies that go to waste that could be used by others on
campus.
This project will create a database of surplus inventory, an internal financial system for transfer of assets, and
a communications strategy to help promote its use.
TEAM PROJECTSOregon Tech
Developed alternative layouts for C&D Aerospace’s Dado Assembly Area while 09/17-12/17
optimizing man hours and material flow.
Created Material Requirements Planning Program for three product structures 01/16-06/16
containing parts with independent and dependent demand.
ADDITIONAL EXPERIENCE
Server, Pho Hong, Klamath Falls OR 2016 - 2017
Worked 20-25 hours per week while attending school full-time.
Promoted to shift supervisor.